Gift Card
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Shopping for someone else but not sure what to give them? Give them the gift of choice with a The Tried Equestrian gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Need a custom amount? Email office@triedequestrian.com!
Free shipping on orders over $249. Return items within 14 days for a refund or store credit
Our Quality Standards
Each and every item we receive undergoes rigorous quality inspection before being listed. In addition to our standard quality check, select designer pieces are carefully inspected by trained staff for flaws and signs of counterfeit. The items we accept are sorted into the following conditions:
Brand new item, never worn or used, and still has the original retail tags attached.
Unused and in perfect condition, but missing the original retail tags. May have been tried on or stored.
ExcellentLooks and feels new. No visible signs of wear. Perfect condition, ready for its next ride.
GreatLightly loved with a few minor signs of wear that will be noted. Could include light wash wear or small imperfections that don’t affect performance or appearance.
GoodShows noticeable signs of wear that will be detailed in the description. Still fully functional and a great value for everyday use.
- Shipping
- Returns
Shipping Information
We offer several different shipping options from USPS and UPS. Shipping rates are determined by weight and your location.
* Same Day Shipping for orders placed by 1pm. Later orders may be delayed to the following business day.
Domestic Orders:
- Orders over $249 receive free shipping
- Orders under $249 are charged discounted market rates provided by each carrier.
- We cannot guarantee delivery dates, they are approximations
International Orders:
- Shipping Pries are calculated at checkout
- Duties and taxes are assessed by customs and are the responsibility of the customer
- International shipping rates are determined by weight and location
Please note for California residents:
- We only collect the CA tax rate of 7.25%. You are responsible to pay any district taxes or use taxes above 7.25% on the item. If you are located in Los Angeles county you are subject to an additional 2% charge for our district tax rate of 9.25%. Please see Regulation 1823.4.
Return Policy
ACCEPTED RETURNS & RETURN WINDOW
The Tried Equestrian (TTE) gladly accept requests for a return within 2 weeks of the date of delivery to the customer. Return requests must be emailed to mckenna@triedequestrian.com. The item(s) must arrive back in the same condition sent with the initial tags attached.
If you are requesting a return outside of this window, the item does not have original tags, has been damaged, or has excessive use no refund will be given. However, the item may be eligible for reconsignment. You can reach out to The Tried Equestrian at mckenna@triedequestrian.com for details.
RETURN OPTIONS (excluding saddles)
1. Refunded back to the payment used (Paypal, ShopPay or credit card) - a $10 return fee is applied to cover the return shipping expense if a Tried Equestrian provided prepaid return label is used.
2. Store Credit - Waived $10 fee for the return shipping label and we will email you a gift card (we put up 100's of items weekly so we're bound to get something in you'll love)!
4. Issues - If your item did not arrive as expected, email us and we will work to resolve the situation in the most convenient way for you!
RETURN PROCESS (excluding saddles)
Request a return by emailing mckenna@triedequestrian.com
You will be emailed a prepaid return label and return form. You may also purchase your own shipping label at your expense.
If you use the emailed prepaid shipping label, $10 will be deducted from your return when your item is processed to cover the cost of the return shipment.
EXPECTED REFUND TIMES Returns can take up to a week to be processed.
- Credit Card - Once processed, expect 3-7 business for the refund to be credited to your credit card account.
- Store Credit - Store Credit will be emailed same day the return is processed.
- Exchange - Any excess payment will be returned to the customer via store credit. If additional payment is needed on an exchange, an invoice will be emailed to the customer. The item(s) requested for exchange will be mailed the next business day after full payment is received.
ACCEPTED RETURNS & RETURN WINDOW FOR SADDLES
The Tried Equestrian offers a 5 day trial period for saddles from the date of delivery. Return requests must be emailed to TTE within the 5 day window. Return requests must be emailed to contact@triedequestrian.com. The saddle(s) must arrive back in the same condition sent with the initial tags attached.
Request a return by emailing mckenna@triedequestrian.com or submitting the below form.
You will be emailed a prepaid return label and return form. You may also purchase your own shipping label at your expense.
If you use the emailed prepaid shipping label, $118 will be deducted from your return when your item is processed to cover the cost of shipping. If you purchased your own return shipping label, you will only be charged a $59 fee to cover the shipping to you.
If you are requesting a return outside of this window, the item does not have original tags, has been damaged, or has excessive signs of use no refund will be given. However, the item may be eligible for reconsignment. You can reach out to The Tried Equestrian at taylor@triedequestrian.com for details.
RETURN PROCESS FOR SADDLES
- Credit Card - Once processed, expect 3-7 business for the refund to be credited to your credit card account.
- Store Credit - Store Credit will be emailed same day the return is processed.
- Exchange - Any excess payment will be returned to the customer via store credit. If additional payment is needed on an exchange, an invoice will be emailed to the customer. The item(s) requested for exchange will be mailed the next business day after full payment is received.
Quality You Can Trust. Style You Can Feel Good About.
We curate from thousands of riders, brands, and tack stores nationwide—from pre-owned and last-season favorites to short size runs and boutique overstock. Each piece is inspected, fairly priced, and ready for its next ride.
