What Happens to Items We Don't Accept or That Don't Sell?

Items we don't accept

We may decline any item for resale. Items must be in good to new with tags condition, as determined by our team. If we can't accept something, we follow the choice you made in your consignment form: we donate it, or we return it at your cost. If you chose a return, we'll send you an invoice for return shipping at the lowest market rate plus any supplies used. If return shipping isn't paid within 14 days of our notice, the item is donated, resold or recycled at our discretion.

Discounts

All items are consigned for at least six months (180 days). During that time we may discount unsold items to help them sell: up to 20% right away for incentive discounts, up to 30% off the original asking price at 3 months, 40% at 4 months, 50% at 5 months, and at 6 months any price we expect will sell the item.

Items that don't sell

If items remain unsold after 6 months, we may discount them further or remove them from inventory. We'll contact you, and you can choose to have them returned (shipping and handling fees apply) or donated.